Terms of Service

1. Agreement to Terms

By using Intelmetri cleaning services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Intelmetri provides professional cleaning services including:

• Residential cleaning (regular and one-time)
• Commercial cleaning
• Deep cleaning services
• Move-in/move-out cleaning

3. Booking and Scheduling

• Services must be booked in advance
• We require 24-hour notice for cancellations
• Late cancellations may incur fees
• We reserve the right to reschedule due to weather or emergencies

4. Payment Terms

• Payment is due upon completion of services
• We accept cash, check, and electronic payments
• Late payments may incur additional charges
• Disputed charges must be reported within 48 hours

5. Client Responsibilities

Clients are responsible for:

• Providing safe access to cleaning areas
• Securing valuable items
• Providing adequate parking (if applicable)
• Reporting any damage concerns immediately
• Ensuring pets are secured during service

6. Liability and Insurance

• Intelmetri is fully insured and bonded
• We are not liable for damage to fragile items not disclosed
• Claims must be reported within 24 hours of service
• Our liability is limited to the cost of the service

7. Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you're not satisfied with our service, contact us within 24 hours and we'll make it right.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

9. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately.

10. Contact Information

For questions about these Terms of Service:

• Email: [email protected]
• Phone: (416) 555-6841
• Address: 1245 Queen Street West, Toronto, ON M6K 1L5